SessionDigital Adelaide 2025Day 2
How to be a magnetic client: Great client/agency relationships

Richard Littleton & Ryan Jones
Business Development Manager / Director, UniSA Australian Centre for Business Growth / Refuel Creative
Watch Recording
Free to watch · Released 2025
About This Session
Richard Littleton and Ryan Jones explored what separates clients who get the best work from their agencies from those who don't. Drawing on decades of combined experience on both sides of the table, they shared the mindsets, behaviours, and briefing practices that create the conditions for great work — and what quietly kills it.
agency relationshipsclient managementB2Bmarketing partnerships
Speakers
Richard Littleton & Ryan Jones
Business Development Manager / Director
UniSA Australian Centre for Business Growth / Refuel Creative
Same speaker
More from Richard Littleton & Ryan Jones
Session2024
I spent $100 million on Google Ads and didn't even get a lousy tshirt, but here's what I learned
Recording availablePanel2023
How to communicate effectively with hybrid teams
Recording availableSession2023
ChatGPT: Making marketing puns so you don't have to
Recording availableSession2022
Modern marketing attribution
Recording availableSession2021
Marketing Automation & Personalisation at Scale
Recording availableSession2020
Marketing Through a Pandemic
Recording availableSession2020