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Digital Adelaide
Caitlin Jinks, Social Media Manager at Australian Federal Police, Digital Adelaide 2023 speaker
Digital Adelaide 2023

Caitlin Jinks

Social Media Manager

Australian Federal Police

Caitlin Jinks manages social media for one of the most scrutinised and complex communications environments imaginable — the Australian Federal Police. At Digital Adelaide 2023, she offered a rare behind-the-scenes look at what it takes to build an authentic, engaging social presence when every post carries significant public weight. She covered approval processes, content strategy, community management, and how government organisations can still be genuinely human on social media.

Past appearances

Session Archive

Caitlin Jinks

Social Media Manager, Australian Federal Police

Creating social media content for police

Caitlin offered a fascinating behind-the-scenes look at managing social media for the Australian Federal Police — one of the most scrutinised and complex communications environments imaginable. She covered the approval processes, content strategy, community management challenges, and how to build an authentic, engaging presence when every post carries significant public weight.

social mediagovernmentcontent strategycommunity management