Elliot Chapman & Nick Dzienny
The Changing Face of Customer Experience
Elliot Chapman and Nick Dzienny explored how customer experience is evolving in the digital age — and what marketers can do to stay ahead.
customer experienceCXdigital
Customer Experience Specialist
Nick Dzienny presented alongside Elliot Chapman at Digital Adelaide 2019 on the evolving landscape of customer experience. Together they explored how digital is reshaping customer expectations and what brands need to do to deliver genuinely memorable experiences at every touchpoint.
Past appearances
Elliot Chapman and Nick Dzienny explored how customer experience is evolving in the digital age — and what marketers can do to stay ahead.