Elliot Chapman & Nick Dzienny
The Changing Face of Customer Experience
Elliot Chapman and Nick Dzienny explored how customer experience is evolving in the digital age — and what marketers can do to stay ahead.
customer experienceCXdigital
EC
Digital Adelaide 2019
Elliot Chapman
Customer Experience Specialist
Elliot Chapman presented alongside Nick Dzienny at Digital Adelaide 2019 on the changing face of customer experience. Their session explored how digital channels are transforming the expectations customers bring to every brand interaction — and what marketers need to do to keep up.