Anthony Hill

Over the past 20 years, Anthony has built a diverse career tackling complex, human-centred challenges across fashion, finance, insurance, FMCG, and utilities in the UK, Asia and Australia. Now Head of Customer Experience at Flinders University, he’s bringing that cross-industry insight to reimagine the student journey and challenge traditional approaches to higher education. With deep expertise in strategy, service design, and digital transformation, Anthony is focused on embedding a customer-first mindset across the university and driving meaningful change through innovation and evidence-based customer insights.